Stripe payment on forms fails - Error PCI checks are failed

  • OpSkies
    Asked on May 1, 2019 at 4:46 PM

    i imported 2 forms to this new jotform account - testing the payments on both with 2 different cards and get the error -


    Error PCI checks are failed


    can you  help 


    Paul

  • Mike
    Replied on May 1, 2019 at 7:25 PM

    The Stripe field seems to be not connected with your Stripe account at the moment.

    Please connect it and then test the form again.

    Stripe payment on forms fails   Error PCI checks are failed Image 1 Screenshot 30

    Make sure to click on the Continue button to save the changes.

    Stripe payment on forms fails   Error PCI checks are failed Image 2 Screenshot 41