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WnouelAsked on May 1, 2019 at 10:06 AM
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Richie JotForm SupportReplied on May 1, 2019 at 11:33 AM
It seems you have created two threads https://www.jotform.com/answers/1809795 with the same question.
I have checked your form PDCARE Membership 2019-202 and it seems you're using PayPal checkout Integration.
Do note that you would need to have a Business account in PayPal to use the PayPal checkout Integration.
I have tested a cloned version of your form and I can't seem to replicate the issue at my end. I was redirected to PayPal when I clicked the PayPal checkout button.
Kindly check your PayPal Checkout Integration Client ID and Client Secret if they are correct.
Let us know if the issue still remains.
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WnouelReplied on May 1, 2019 at 11:58 AM
I did have a PayPal Business account, and these are the right Client ID and Secret ID I should use for it. It is LIVE on my PayPal account, and on my JotForm it is in Production. So I thought I did everything correct, but still not work.
I can see the payment button on my form, when I am on edit form, but when I use the link to register it says your are missing your payment ID.
Loading smart payment button...
Please help!
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Alan_DReplied on May 1, 2019 at 2:24 PM
I have tested your form. Everything looks fine.
https://www.jotform.us/form/91044356846158Can you please share screenshot and browser report of the form?
How to get a console report from most common browsers?
How to Post Screenshots to Our Support Forum -
wnouelReplied on May 1, 2019 at 2:55 PM
Why I can not see it neither my coworker when she open the link. Loading smart payment button.
Please advise.
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Richie JotForm SupportReplied on May 1, 2019 at 4:30 PM
Can you please try clearing your browser's cache and disable any pop-up blockers in your web browser?
Kindly also share to us the console report.
Guide:https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers
Here is a guide on how to post screenshots:https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum
Please give it a try and let us know how it goes.