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AssetAsked on April 21, 2019 at 5:44 AM
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Ashwin JotForm SupportReplied on April 21, 2019 at 6:25 AM
It seems we have already responded to you in the following thread: https://www.jotform.com/answers/1799222
We have already sent a request to our billing team to process the refund for your last subscription payment. You also need to cancel subscription from your PayPal account as well. The following guide should help you how to cancel your PayPal subscription: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Your Paypal bronze subscription ID which you need to cancel: I-0RSHJ9WJAKWK.