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bfren003Asked on April 10, 2019 at 12:05 AM
How do I get the "create new product" option while having a "user defined amount" within the form/payment integration? I need to have both feature so if clients just want to book and pay a min deposit of $50 but they also need to specify their package details within a "product"; ex size shirt and other package offerings. Does that make sense? How can I do both?
I attached a screenshot of how I need the product options listed... just need a way to put the user defined amount in so it will integrate with paypal. Please help.
Thank you
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Victoria_KReplied on April 10, 2019 at 3:44 AM
To add an option of 'user defined amount' you can create another product with a price of $1 and add a textbox quantity selector for it. This way if user enters any amount, it will be multiplied by $1 and added to the total. Please check the screenshot below. Would this work for your case?
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bfren003Replied on April 10, 2019 at 11:43 PM
Hi, thank you for this option however the final form with adding this option is complicated. It will confuse customers. Is there another option to adding the user defined amount?
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bfren003Replied on April 10, 2019 at 11:48 PM
Or if I select the user defined amount option, allow it delete the products but is there an add on where I could still create the details like shown in the picture? So customers can still make selections.
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Welvin Support Team LeadReplied on April 11, 2019 at 2:18 AM
I'm sorry, but you cannot have user defined amount and product based items in the payment tool. You have custom options in the payment field, so I think the best to do this would be to get configure the product items using our basic dropdown and short text entry fields.
Here's a demo form you can check: https://form.jotform.com/91000836939964.