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Campbell_TerrellAsked on April 9, 2019 at 7:17 PM
I having issues with the scrollable terms and conditions hiding with conditions.
Page URL: https://form.jotform.com/90973863484169 -
Kevin Support Team LeadReplied on April 9, 2019 at 8:45 PM
What is the issue with the short scrollable terms widget?
I just tested it and it seems to work, you need to scroll down and read the text to be able to check the box:
The condition on your form seems to be working as well:
Here's the result, the fields are not showing up since the age is higher than 18:
No fields are showing up.
If you continue experiencing issues, please provide more details about it.
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Campbell_TerrellReplied on April 9, 2019 at 8:55 PM
Scrollable field should not show up if the age is over 18 or equal to 18. It is still showing up. Please advise
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roneetReplied on April 9, 2019 at 11:44 PM
Could you please disable your existing condition and add the following condition in your Form:
Feel free to test this Form. I have added the condition in this Form and it seems to work correctly:
https://form.jotform.com/90988596863987
Hope this helps!
Thanks.
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Campbell_TerrellReplied on April 10, 2019 at 7:30 AMThis form still is not correct because if a person is 18 they are not
required to have consent. thats why its put in the rules as equal 18.
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roneetReplied on April 10, 2019 at 10:34 AM
Could you please configure the following condition in your Form:
Hope this works!
Thanks.