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dpulliamAsked on April 5, 2019 at 10:50 AM
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David JotForm Support ManagerReplied on April 5, 2019 at 12:36 PM
You recently purchase a Storage plan, which is only to allow having more than 500 submissions stored in your account.
If you need to have more upload space limit, you need to upgrade to Bronze, Silver or Gold plan: https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Let us know if you need more help.