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RAFAEL NEVES MARQUESAsked on April 4, 2019 at 12:32 PM
Olá! Estou tendo um grande problema porque mudei a senha recentemente e não me recordo mais qual era. No entanto estou tentando recuperar a senha e não consigo, não chega nenhuma mensagem de recuperação no e-mail cadastrado.
O nome do usuário é: builditup
e-mail: contato@builditup.com.br (Pelo fato de não estar chegando eu estou na dúvida)
Preciso acessar meus formulários urgentemente.
Obrigado, desde já!
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Kevin Support Team LeadReplied on April 4, 2019 at 2:04 PM
I have checked the email address you provided as well as the email address you have used to open this thread, but I cannot find an account related to those email addresses.
May you please provide us your account username or the link to a JotForm form so we can find your account and check it?
We will wait for your response.
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RAFAEL NEVES MARQUESReplied on April 5, 2019 at 5:08 PM
Usuário: builditup
formulário: https://form.jotformz.com/90854890274669
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Kevin Support Team LeadReplied on April 5, 2019 at 6:25 PM
The form belongs to an account under the email address l***ra***jp@gmail.com. If you recognize the email address you can reset your password following this guide: https://www.jotform.com/help/489-How-to-reset-the-password