Cannot retrieve values when using microsoft flow

  • xxxclairexxx
    Asked on March 26, 2019 at 6:20 PM

    Hi When I tried to add a trigger "when a form is submitted" i could not get the list of my current forms.The error is Could not retrieve values. { "error": { "code": 502, "source": "australia-001.azure-apim.net", "clientRequestId": "516B3304-2193-41C0-8674-C19033CAD67D", "message": "BadGateway", "innerError": { "message": "http://api.jotform.com/docs#vid-user-forms" } } } 1553638799error Screenshot 10Skip to main content

     
  • Kevin Support Team Lead
    Replied on March 26, 2019 at 9:19 PM

    Apologies for the inconveniences this caused. 

    I have been testing on Microsoft Flow and I was able to get the list with the forms: 

    1553649371screenshot 01 Screenshot 10

    May you please make sure try creating the flow again and see if the problem persists? 

    You may also try connecting your JotForm account again. 

    Let su know how it goes.