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ebrkAsked on March 25, 2019 at 5:17 AM
I have set an external link after finishing the form but it does not work I got an 403 error?
If I change to an Thank You page it is not in the middel of the page and it jumps in a bad view.
regards Rolf
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Kiran Support Team LeadReplied on March 25, 2019 at 7:25 AM
I have checked your JotForm and see that the Thank you page is set to display a message. As I check the Thank you page settings, it looks like you were trying to redirect the form to the web page using the URL http://www.die-energieausweise.com/. Please try changing the URL to https https://www.die-energieausweise.com/ and see how it works.
Please get back to us if you need any further assistance. We will be happy to help.
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ebrkReplied on March 26, 2019 at 12:43 PMI tested it, I got the same fault. Error 403
Mit freundlichem Gruss
Dipl. Ing. Rolf Krause
Bafa Beraternummer: 214928
energieberatung rolf krause
c/o Seminar-Haus
Brehmstr. 3
40239 Düsseldorf
Tel: +49 (176) 60849905
Tel: +49 (211) 13953592
Web: https://die-energieausweise.com/
https://energieaudit.expert/
https://zeroemission.today/
Youtube: https://www.youtube.com/watch?v=brGO0GOD3hA
IBAN: DE75 1001 0010 0936 1361 14
BICC: PBNKDEFF
Paypal: privat@rolfkrause.com
Es gelten unsere AGB
https://www.energieaudit.expert/impressum/
Von: JotForm
Gesendet: Montag, 25. März 2019 12:25
An: energieberatung@rolfkrause.com
Betreff: Re: Set an external link does not work?
A new response has been received:
Answered by Kiran
I have checked your JotForm and see that the Thank you page is set to display a message. As I check the Thank you page settings, it looks like you were trying to redirect the form to the web page using the URL http://www.die-energieausweise.com/. Please try changing the URL to https https://www.die-energieausweise.com/ and see how it works.
Please get back to us if you need any further assistance. We will be happy to help.
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Kiran Support Team LeadReplied on March 26, 2019 at 2:10 PM
Ok. I have tried sending a test submission to the form to replicate the issue at my end. I am able to see the issue that you are experiencing. The issue seems to be happening with the option enabled for 'Send Post Data' in the form settings.
I have now disabled this option and set the Thank you page to the web page https://www.die-energieausweise.com/ on your form which is working fine. Please check and let us know if you need any further assistance.
Thanks!