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anne.phelpsAsked on March 11, 2019 at 7:56 PM
I've successfully created a form. On page 3 is a list of items the customer can choose from. Based on these selections, the form successfully skips to the related part. However, there are multiple "back next" pages in between. It would be helpful if you would look at my form. Is there a way to suppress these extra "back next" pages?
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Kiran Support Team LeadReplied on March 11, 2019 at 10:23 PM
You may setup conditions on the form to skip or hide the pages on your form. Please refer to the guide below that can help you with this.
https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic
Thanks!
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anne.phelpsReplied on March 14, 2019 at 1:43 PMI believe I have tried every combination possible and I am still unhappy
with the results.
https://www.jotform.com/build/90675249401155
This is the link to my form.
If the customer checks Cake and Cupcakes, they get a "Back Next" for every
page that is skipped.
Please tell me how to fix this.
I first tried using the Skip to/Hide which did not work. I'm using the
Show/Hide, which to a degree is somewhat successful.
I am beyond frustrated now and about to call it quits with Jotform.
Anne Phelps
Girl Friday Baked Goods
47 Hill St, Wilsonville AL 35186
205-540-3663
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jonathanReplied on March 14, 2019 at 5:44 PM
Unfortunately there is a flaw in the way you have designed your form. The multiple checkboxes for selecting options actually do not have any effect on the Skip Conditions.
Example if multiple options were selected (i.e. Cakes(3), Cookies(4), Cupcakes(6)), the Skip Page condition logic will be conflicting as currently the form is just on Page 2...
if you click Next it will not be able to jump to pages 3,4, and 6 all at the same time.
An easier method is to prompt the user if they want to Skip page while they were on the page they selected.
Example if in Cakes (page 3), ask if they want to proceed to page 9 right away or if they want to continue to next page (Cookies)
Please test my demo form https://www.jotform.com/90726549595977
For each option, I added the choice to skip to page 9 or not.
Let us know if this will not work for you.