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eran57Asked on February 17, 2019 at 4:48 AM
hi
i build on line form and want that when they don't fill field it's will not show on the pdf when they press the send button.
can i do it?
thanks
eran
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AndrewHagReplied on February 17, 2019 at 8:31 AM
I see that you're sending PDF document of the form along with Autoresponder email. Do you want to hide the empty fields from that document?
I made a test submission to the form, and in the attached pdf document I didn't see empty any fields. If that is not your requirement, could you please explain more about the issue?
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eran57Replied on February 17, 2019 at 8:53 AM
hi
they filled online form and i want if they don't filled like field signature, then the form will send the pdf without the signature and other field i don't need.
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AndrewHagReplied on February 17, 2019 at 10:37 AM
I've made several test submissions to your form, and I was not able to replicate the issue. I didn't find any empty fields in the pdf document.
Even if the user doesn't fill the signature field, you want to see it in the pdf document? If that's the case, you can make the signature field as required, then the user can't submit the form without filling the signature.
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eran57Replied on February 17, 2019 at 12:58 PM
hi
i will explain i put two example(form online with the field if they filled or not, and one after the pdf that need to arrive to the mail).
i want it they didn't field one field like the signature on the online form,then on the pdf that arrive on the mail all the field that on the pdf example will not be there
thanks
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AndrewHagReplied on February 17, 2019 at 2:35 PM
To hide the empty fields from the PDF document, open the PDF document and tick the hide empty form fields option in the Layout Settings.
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eran57Replied on February 18, 2019 at 3:27 AM
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Kiran Support Team LeadReplied on February 18, 2019 at 5:05 AM
Your other question is moved to a separate thread and shall be addressed there shortly.
https://www.jotform.com/answers/1735882-
Thank you!