My submissions are not going through successfully

Hello! My company uses Jotform and my submissions will not go through.

Hello Faith,

Thanks for reaching out to Jotform support.  I checked the email address you used in creating this thread, but it's not associated with an active Jotform account. It is only a Guest account. If you can share the link to the form in question, I can check it out and help you with a solution.

Also, can you take a screenshot of what's happening and share it with our Support Forum so that I can have a better idea of what's going on and help you with this? This guide will show you how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.