Account Supended: Possible ClickBait

  • Eduardo
    Asked on July 26, 2024 at 7:58 AM

    Hi , whats happened, can ypu reactive my account?


  • Angelica JotForm Support
    Replied on July 26, 2024 at 8:30 AM

    Hi Eduardo,

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form that was tagged as clickbait. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I've forwarded this to the relevant team for further review, and we'll let you know as soon as we have an update.

    Let us know if there’s anything else we can help you with.

  • Angelica JotForm Support
    Replied on July 26, 2024 at 9:07 AM

    Hi Eduardo,

    Your account is now reactivated. You should now be able to access it and your form.

    Let us know if there’s anything else we can help you with.