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SudoganAsked on July 26, 2024 at 7:32 AM
Hello, my link works at my computer but it doesn't work on my phone. Why can this happen?
How can I solve this?
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Message is :
"This site can't provide a secure connection
form.jotform.com sent an invalid response.
ERR_SSL_PROTOCOL_ERROR
Reload"
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Page URL: https://form.jotform.com/242072353649054 -
Gian_D JotForm SupportReplied on July 26, 2024 at 8:09 AM
Hi Bora,
Thanks for reaching out to Jotform Support. I tried to access your form on a mobile device, but everything was working properly. Take a look at the screenshot below to see my results:
As you can see, I was able to view the form using a mobile device. I've cleared your form caches because, most of the time, that fixes the issue. If the issue still persists, try using a different browser on your mobile device.
Give it a try and reach out again if you have any other questions.