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richel bautistaAsked on July 26, 2024 at 1:51 AM
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Chris_L JotForm SupportReplied on July 26, 2024 at 5:27 AM
Hi Richel,
Thanks for reaching out to Jotform Support. I checked your account, and it appears that you have a form that was flagged as offering fake services. If you believe that your account was suspended in error, we’ll need you to do the following:
- Send us the URL where your form is used.
- Send us a link to your website or proof of affiliation with a legitimate institution.
- Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
Send all of these to reviewers@jotform.com with Thread# 17292471 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.
In the meantime, let us know if you need any other help.