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ArkarAsked on February 11, 2019 at 12:44 PM
I created a new gmail acount and sign up jotform.
I forget my password and reset it, then i can't log in anymore,
keep showing page and don't go forward to my acount.
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Bitia JotForm SupportReplied on February 11, 2019 at 2:29 PM
Upon review of your account it was found automatically suspended (autosuspended) by our Phishing Detector Tool due to form: http://www.jotform.me/form/90415001407442 requesting login credentials on plain field texts (Username and Password)
Gathering this type of data infringes our Terms of Use.
Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "Password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.
The infringing field has been deleted and your account has been reactivated, refrain from creating login forms because it can trigger an automatically suspension by our Phishing Detector Tool.
Thank you