Embedded form shows an error code on submit

  • veronicahydepersonal
    Asked on July 25, 2024 at 9:05 PM

    It doesnt redirect to my thank you page: https://profveronicatorrano.com/postural-wellness-empieza-hoy

    The form itself work but not when embeded in my website

  • Sonnyfer JotForm Support
    Replied on July 25, 2024 at 11:06 PM

    Hi Veronica,

    Thanks for reaching out to JotForm Support. I understand the error only shows when your form is embedded. Can you share a screenshot of the error you're seeing? Meantime, you can try re-embedding the form using the iFrame method to see if it makes any difference. Let me show you how to get it:

    1. In Form Builder, click on Publish.
    2. Go to Embed on the left, then select iFrame.Steps to get the iframe embed code in Jotform Screenshot 10
    3. Use the provided iframe code to embed your form into your website.Step to get the iframe embed code in Jotform Screenshot 21

    That it. In case the issue persists, please allow us to test submit your form to troubleshoot further.

    Keep us updated and let us know if you need any more help.