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Marcos_CostaAsked on July 25, 2024 at 10:41 AM
My 'Membership Application and Renewal' form has been working great integrating submissions (contacts) with MailerLite until this latest one. Not sure why but it did not send the contact details to MailerLite. I did not make any recent changes to cause this...Any idea what happened and how to fix this? The contact that did not transfer is Flow Zerr, submission ID#5975555647148130947
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Wilson JotForm SupportReplied on July 25, 2024 at 11:01 AM
Hi Marcos,
Thanks for reaching out to Jotform Support. We’re sorry if you’re having trouble with the MailerLite integration. I’ll do my best to help you out.
Have you tried reintegrating MailerLite? If not, please follow the steps below:
- Remove integration.
- Clear the cache and cookies of the browser that you are using most of the time.
- Reintegrate MailerLite by following this guide on How to Integrate with MailerLite.
- Then clear the cache of the forms by following this guide on how to clear your forms’ cache.
I also cleared your Form Caches to see if that will make changes to your form.
Give it a try and let us know if you have other questions.