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yuliadiumeaAsked on July 25, 2024 at 12:00 AM
I have a few clients who filled out the form but did not pay. As a result, I have blocked time on my calendar for people who haven't paid. How can I clean up my calendar and remove these unpaid appointments?
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Israel JotForm SupportReplied on July 25, 2024 at 2:21 AM
Hello yuliadiumea,
Thanks for reaching out to Jotform Support. To free up the previously selected slots in your form, we'll have to permanently delete the related submission data from your form's table. For context, the appointment field depends on your form's table to check the dates that has already been taken. Let me show you how to permanently delete submission data:
- From the My Forms page, click on your Form and select the Submissions button on the toolbar above.
- In your form's table, select the related submission and click on the delete button at the upper right corner of the page
Note that you'll have to delete them from your trashed entries to delete them from your account permanently. Permanently deleted submission data can no longer be recovered.
- Click on the 3-dot icon on your tab name, and click on Trash Entries.
- On the menu that will come up on the right, select the submission and click Delete permanently.
Permanently deleted submissions can no longer be recovered. Please consider keeping a backup of your submission data by downloading them as EXCEL/PDF/CSV or integrating your form with Google Sheets so you'll have a backup of your data in the Cloud. We also have a guide on How to Download Form Submissions as Excel, CSV, or PDF that you can check out.
Reach out again if you have any questions.