How can I keep Notification Email but disable Auto responder email?

  • carolinecolnon
    Asked on July 24, 2024 at 8:34 PM

    Hi, how to I turn off email notifications to users who fill out the forms, but keep the notifications on to my email as the admin?

  • Hilary JotForm Support
    Replied on July 24, 2024 at 11:04 PM

    Hi Caroline,

    Thanks for reaching out to Jotform Support. You can do it in the Email Settings to keep Notification Email on but disable Auto responder email. Let me show you how:

    1. In Form Builder, go to Settings at the top navigation bar.
    2. Choose Emails in the left panel.
    3. Click on Add Email.How can I keep Notification Email but disable Auto responder email? Image 1 Screenshot 40
    4. Select Notification Email.How can I keep Notification Email but disable Auto responder email? Image 2 Screenshot 51
    5. Edit email content.
    6. Click on Save button.How can I keep Notification Email but disable Auto responder email? Image 3 Screenshot 62

    The Notification email is set up then. The auto-responder email won't be set up unless you do it manually.

    Reach out again if you need any other help.