Zapier submission not sending data to Google Sheets

  • miguel.weblife
    Asked on July 24, 2024 at 7:58 PM

    Hello, I have a form integrated with google sheets (throgh the native jotform x google sheets integration).

    I recently created a Zap to send submissions to jotform from an external platform data.

    The submission gets to jotform just fine, but it doesn't show up in google sheets

  • Hilary JotForm Support
    Replied on July 24, 2024 at 10:45 PM

    Hi Miguel,

    Thanks for reaching out to Jotform Support. If I understand your scenario correctly, you would like to send submissions from an external platform to Jotform and Google Sheet via Zapier. Are you referring to the Google Sheet integration of the form or it's about Zapier side? Can you provide us more information such as form URL?

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.

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