-
Keri LondonAsked on February 5, 2019 at 9:33 AM
I deleted my account a week ago and you charged me for it today. Please remove that charge and do whatever you do to stop my account.
Thank you.
-
Welvin Support Team LeadReplied on February 5, 2019 at 10:34 AM
I checked our record, and you have already canceled the subscription to your end via Paypal. All good now, and you will not be billed again next time.
-
Welvin Support Team LeadReplied on February 10, 2019 at 2:52 PM
No worries. I have sent a refund request to our billing team for your last payment. You should have the refund in 4-10 business days, and Paypal should notify you about it.