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Diana KaiAsked on January 22, 2019 at 7:08 PM
I have put in my user name (kairealty) and different emails, trying to reset my password and nothing is working. This is the second time that I have not been able to access my account nor reset the password. Please help. Diana
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Donald_HReplied on January 22, 2019 at 10:11 PM
Your email on account is *n*o@nosnail.com.
I have left out some characters for security reasons. Go ahead and input this email and you should receive a password reset link. Check your spam folder as well to confirm that the Email did not end up in the spam folder.
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Diana KaiReplied on January 22, 2019 at 10:43 PMSorry, diana@nosnail.com is not working. I do not have an "o" in my email
address. If I do, it is a typo. Please send complete email address on
record so I can update the account.
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Mert Ceylan JotForm DeveloperReplied on January 23, 2019 at 5:56 AM
The account "kairealty" is associated with the email address info@nosnail.com
If you can't log in to the email address info@nosnail.com, inform the owner to reach us at support@jotform.com. Thread ID should be added in the subject of the email.
If you have any more questions, please let us know.