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fitliciousAsked on January 16, 2019 at 1:55 PM
Hi there,
While developing my form I have done a number of test submissions. When I'm ready to publish and properly use my form, can I wipe all those submissions and start fresh for my quota?
Thanks,
Anna.
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Welvin Support Team LeadReplied on January 16, 2019 at 2:42 PM
Yes, if you have previewed the form and submitted it. We can restore the limit once we have verified that those are your tests. I see you have requested the form to be moved to a different account.
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fitliciousReplied on January 18, 2019 at 1:46 AM
Thank you! We are ready to go live and I have manually deleted all the test submissions (to clear out our reports of dummy data). I'm going to set a submission limit of 38, but do I still need to take the test submissions in to account so that the form doesn't disable prematurely? We want a max of 38 real submissions...
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Kiran Support Team LeadReplied on January 18, 2019 at 6:48 AM
I see that the form is not having any submissions at this moment. If you want to receive only a maximum of 38 submissions, the limit can be set from the form settings.
https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form
If you have already set the submissions limit, you should be able to receive the number of submissions set in the form settings.
Hope this information helps!