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JekaPopAsked on January 10, 2019 at 7:26 AM
Referring to Jot Support answer below
Thank you for your answer. However this doesn't answer my question completely.
I have an online application and I want to save it on my computer in the PDF format, then unfortunately I cannot see some fields that are in the actual online form (widgets and file upload fields). I do not need a fillable PDF form.. I just want to save the PDF format application form with all the info. For instance to be able to print it later..
I also did not try yet to convert to PDF/print submitted application.. Will I also NOT see some fields like widgets? and will all the columns fit in the A4 page?Thank you in advance for your answer.
Kind regards,
Kate
jekaterina.popova@cbss.org
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Hello Kate, May I clarify if you would like to create a fillable PDF form (for users to fill out via PDF reader like Adobe Acrobat or Foxit) or you need to create a PDF document for submissions received to your online form?
If you are creating fillable PDF form, please note that widgets and file upload fields can not be added to PDF form since there's no option to transfer that data to our servers via PDF.
To create PDF document for submissions, please refer to this article: How-to-Customize-PDF-Submissions-Report
Let us know if you need more help.
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Kiran Support Team LeadReplied on January 10, 2019 at 9:02 AM
Please note that if you are trying to create a fillable PDF form, please note that the file upload fields and the widgets cannot be made available on the fillable PDF form. Please refer to the guide below that can help you with more information on fillable PDF.
https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-with-All-Points
If you want to display the form submitted data in a PDF document, the widget data or the images uploaded the file upload fields shall be displayed normally in the PDF document. Also, if the fields are not filled while submitting the form, they may not be displaying the fields when the option 'Hide empty fields' is enabled.
Hope this information helps! Please get back to us on this thread if you need any further assistance. We will be happy to help.