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igniteinstituteAsked on December 19, 2018 at 1:37 PM
I can't find all the submissions payments that I have received so far.
I already checked on the submission panel but I did not find all the payments.
Where can I found the lost payments?
Note: I don't know how to go to the Form Builder
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Richie JotForm SupportReplied on December 19, 2018 at 2:50 PM
The submissions might have been placed under the incomplete payments.
You can check this guide for more information.https://www.jotform.com/help/135-How-to-View-Incomplete-Payments
You need to login to your account before you can edit the form.
Please give it a try and let us know if the issue still remains.