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shazaamAsked on December 15, 2018 at 8:37 AM
Hello,
I created a donation form using jotform and I integrated my skrill account using your form integration tools. Now I added this form to my webpage and when the submit button is hit, the below error message is appearing.
Invalid parameterSkrill Error Code: BAD_REQUESTMy question is, How do I solve this issue? Please help me on this as soon as possible.Thank You. -
jherwinReplied on December 15, 2018 at 12:48 PM
We are sorry for the inconvenience this may have caused. I was able to replicate the issue on your form and to the cloned version of it.
I have now elevated this issue to the next level support so that they can investigate the problem. We will notify you here and on your email at once when status update is available.
Thank you for your understanding.
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Özlem JotForm DeveloperReplied on December 18, 2018 at 5:28 AM
Hello,
I have cloned the form and integrated it with my own Skrill sandbox merchant credentials. I didn't replicate the issue. It is seen that the issue on your form is about invalid Skrill credentials. Please be sure that you are using correct credentials.
You can check our user guide for the Skrill integration:
How to integrate Skrill with your form
Thank you.