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jorgevdynatonAsked on December 13, 2018 at 11:39 PM
I am testing "claim2". If you go the PDF editor you'll see the document with a text field showing a link.
But when I submit the first submission, then I get the e-mail of that submission, I want to be able to click on the link but it does not show up.
What might I be doing wrong?
Thanks,
Jorge
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Nik_CReplied on December 14, 2018 at 4:24 AM
I tested your form and when I received the PDF, the link was showing properly, clickable:
Are you still experiencing this issue?
Please advise.
Thank you!
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jorgevdynatonReplied on December 16, 2018 at 3:09 PM
Not anymore, it works fine now. But I am wondering what might have had happened? Because I didn't change anything since I sent my question through to you guys, and before my question it was working good too.
I'm located in New Zealand. Would the time change affect?
Thanks,
Jorge
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jonathanReplied on December 16, 2018 at 3:17 PM
We apologize for any inconvenience caused.
It could be there was a brief temporary network related issue during that time. But unfortunately we will not be able to check on that anymore.
I did checked again, and it is working at this time. Contact us anytime should the issue happen again.