Sign Document not loading.

Hello, I’m contacting you guys because the document that you sent is not loading. Is there a way to solve this issue?

Hi Alexandria,

Thanks for reaching out to Jotform Support. Can you send to us a screenshot of what you are seeing after clicking the Review & Sign Document button on the invitation email? We have a guide here explaining how to do that.

I also suggest clearing your browser's cache or trying a different browser.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.