Rescheduled an appointment and it's stuck

  • wdgdracula
    Asked on July 3, 2024 at 10:44 PM

    Hi, I rescheduled an appointment, it looks like it has been completed however is still showing as the original time in the submission. I've attached screenshots showing that it is still listed as 7:40pm on 8th July and there is noone booked for 9:10pm on 9th July (the slot I moved it to), and screenshots where the Monday 7:40pm slot is available to choose but the Tuesday 9:10pm is not. Can you please tell me how I can get the spreadsheet to reflect the correct booking of Tuesday 9:10pm? Thanks

    Jotform Thread 16549881 Screenshot
  • Jeric JotForm Support
    Replied on July 3, 2024 at 11:39 PM

    Hi Jane,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Thanks for your patience, we appreciate it.

 
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