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Conrad_OhashiAsked on July 3, 2024 at 10:09 PM
How can I get my other forms to show up for the dropdown for "Select a form"?
I have a number of forms published so these should show up, right?
Thanks!
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Hilary JotForm SupportReplied on July 3, 2024 at 11:55 PM
Hi Conrad,
Thanks for reaching out to Jotform Support. You will see there is a dropdown list showing other forms that you own. Check out the screenshots below:
I saw that there're multiple forms under your account. May I know if you are the only form owner or you are collaborator instead?
Once we have a better idea of what’s going on, we’ll be able to come up with a solution.
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Conrad_OhashiReplied on July 3, 2024 at 11:57 PM
I'm the only form owner, but I think I figured it out. You can't draw information out of encrypted forms.
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Hilary JotForm SupportReplied on July 3, 2024 at 11:59 PM
Hi Conrad,
Yes, if forms are encrypted, you won't be able to use them for Form Prefill as the data are encrypted.
Reach out again if you need any other help.