Integrations: When will Jotform fix Google calendar double booking problem?

  • Zoeykco
    Asked on July 3, 2024 at 7:13 PM

    Hi there, I've noticed that a lot of folks ran into the same problem that I have: the scheduling widget couldn't prevent double booking appointment. The Google calendar integration only allows Jotform to send submission into Google calendar, but Jotform doesn't have the ability to sync and read the existing events on G-Cal and block the slot on the form accordingly.

    This problem has been raised prior to 2022 and looks like it still hasn’t resolved yet. Is there any :

    1. Workaround and/or
    2. A confirmed date by the developer of when this issue will be fix?

    I love Jotform but this specific feature is quite important and it's almost a deal breaker that I'm consider switching back to Calendly...


    Thanks

  • Neal JotForm Support
    Replied on July 3, 2024 at 7:48 PM

    Hi Zoey,

    Thanks for reaching out to Jotform Support. Rest assured, we’ll find a solution for this. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to help you with this.

 
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