Authorize.net: Error During Transaction 'The transaction has been approved'

After months of testing and finalising purchasing the paid version of jotform, this is a new error for me.

I have a form https://form.jotform.com/241425709535054 that is intended to be event registration. It is connected/integrated into two systems authorize.net & Salesforce

This error seems only to send payment data to authorize.net but all other form data is not saved by jotform and as a result, the data is never sent to salesforce.

Since authorize.net is receiving payment information, I'm assuming this error is happening within Jotform, but I have not idea what is causing it or how to fix it

See screen shot for the error message

Hi acta_it,

Thanks for reaching out to Jotform Support. It seems that you also asked this question on another thread. You can wait for my colleague's reply to that here.

Let us know if you have any other questions.