Can I recover a lost chat with the chat box in the corner?

I got some good info from the chat box related to several issues but it glitched and I lost the log. Is it possible to recover the chat log?

Hi Kaetan,

Thanks for reaching out to Jotform Support. I have forwarded this to the relevant team and we'll get back to you once I heard back from them. If you don't want to wait for the update, can you share with us the issue you're having as well as the link to your form so we can check? It would also help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

As soon as we hear back from you, we can move forward with a solution.

There’s no form I’m just trying to recover a chat from the orange chat box

Hi Kaetan,

This has already been forwarded to the team responsible for sending you the transcript of your recent conversation with Chat Support. Once we hear back from them, we’ll update this thread and let you know.

Thanks for your patience, we appreciate it.