My Jotform account is locked out

  • brustersfresh
    Asked on July 3, 2024 at 12:54 PM

    i have been locked out from logging in. please reset so i can log in asap.

    thank you

  • Angelica JotForm Support
    Replied on July 3, 2024 at 1:22 PM

    Hi Gina,

    Thanks for reaching out to Jotform Support. I've flushed your recent login attempts. Please try to log in again. You may also consider resetting your password to ensure that you're entering the correct login details. Resetting your Jotform account password is easy to do. Let me take you through it:

    1. Go to the Jotform Main Page and click on Login.
    2. On the login screen, click on Forgot Password.
    3. Enter your email address and then click on Send Reset Instructions. My Jotform account is locked out Image 1 Screenshot 40
    4. After that, you'll get an email with instructions on how to reset your password. Click on Reset Password.My Jotform account is locked out Image 2 Screenshot 51
    5. It will now ask you to enter your new password, and verify it. After that, click on Create a New Password.My Jotform account is locked out Image 3 Screenshot 62

    Your new password has been successfully set, and you can now use it to access your Jotform account.

    Give it a try and reach out again if you have any other questions.


 
Your Answer