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gcpageantsllcAsked on July 3, 2024 at 12:18 PM
Can we pay monthly and cancel at any time?
GC Pageants
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Wilson JotForm SupportReplied on July 3, 2024 at 12:42 PM
Hi gcpageantsllc,
Thanks for reaching out to Jotform Support. Yes, you can upgrade to the monthly plan, It's really easy to upgrade your account. Let me show you how:1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.
You can also upgrade your subscription on your account’s Upgrade/Billing page.
2. On the Pricing page, choose the plan you want to buy.
3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method.
Here’s an example of the Bronze plan:
After you click on Continue, you'll need to enter your Credit/Debit Card details.
If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.
You can stop the auto-renewal of your subscription by canceling it. Your subscription won't be impacted, and it will be finished on schedule. You can cancel your subscription, but it should be done on the Desktop version of Jotform, rather than the mobile app. It's easy, let's do it:
1. On your My Forms page, hover your mouse over your avatar in the top-right corner and click on Settings.
2. Under the Billing tab, click on Change Plan.
3. Click on the Downgrade button to switch to the Starter (Free) Plan.
4. There will be a pop-up window with some extra information about the downgrade. Please follow those instructions so that the renewal will not continue on the next billing cycle. Your account will remain on paid status for the period you paid for.
Let us know if you have any other questions.