Card Layout: How to change the set up of the Thank You Page?

  • wstock
    Asked on July 3, 2024 at 11:02 AM

    I have 2 forms on my account. One with the majority over 270 submissions does not allow me to redirect to thank you page, rather, it redirects to my website upon completion.

    I need this to go to a thank you page. I need to setup Google tracking, and it requires that I have a thank you page to charge me correctly for completed forms. Otherwise I am going to continue to be charged for every link click, regardless they complete form.

    Can you please fix this for me?

    NOTE: I see on my form settings on my form builder for my form with less than 200 replies that there is an option for a thank you page, and that is working perfectly fine. The issue I have is that same feature is not present on my other form to select same. If it were there, and I could correct I would have of.

    Thank you.

  • Joeni JotForm Support
    Replied on July 3, 2024 at 11:42 AM

    Hi wstock,

    Thanks for reaching out to Jotform Support. I checked your form and can see that you are using a Card Layout. You can change your Thank You Page at the bottom of your form. Let me show you how:

    1. In Form Builder, scroll down at the end of your form and click the Edit Thank You Page.
    2. Change the Thank you Page set up and select "Show a Thank You Page after submission".

    Card Layout: How to change the set up of the Thank You Page? Image 1 Screenshot 30 Check out the screencast of the result below:

    Card Layout: How to change the set up of the Thank You Page? Image 2 Screenshot 41 If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Give it a try and let us know how it goes.

  • wstock
    Replied on July 3, 2024 at 1:00 PM
    That worked!Thanks,William StockFounder, President & JanitorMobile Bike PROwww.mobilebikepro.com(407) 720-6635
    ...
 
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