How to Add More Recipients in the Form with Starter?

  • taggmorris
    Asked on July 3, 2024 at 10:44 AM

    I have a public notice jotform that I want multiple elected officials to recieve when someone signs and submits the jotform. How do I add a recipient email list?

  • Ericson_B JotForm Support
    Replied on July 3, 2024 at 10:54 AM

    Hi Tagg,

    Thanks for reaching out to Jotform Support. You can add additional recipients to be notified when someone completes your form. However, multiple recipients are available for paid users because Starter Plan is limited to one recipient only. You must upgrade your account, and once you do. You can easily add additional recipients to the form. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. Click on Emails on the left side of the screen.
    3. Hover your mouse over the Email Notification template and click the Pencil icon.
    4. Go to the Recipients tab. Here you can change the Recipient Email or add more emails.
    5. Click Save to save your changes.

    How to Add More Recipients in the Form with Starter? Image 1 Screenshot 20
    We also have a guide about How to Change the Email Address Used for Email Notification that you can check out.

    Let us know if there's anything else we can help you with.

  • taggmorris
    Replied on July 3, 2024 at 11:15 AM
    I’m not sure which plan I need?Sent from my iPhoneOn Jul 3, 2024, at 10:54 AM, Jotform <noreply@jotform.com> wrote:




    ...
  • Joshua_T JotForm Support
    Replied on July 3, 2024 at 11:21 AM

    Hi Tagg,

    Any of the paid subscriptions offer a maximum of 10 email recipients. If you are adding more than 10 email recipients, you can create a second Notification Email, and add the rest of the Email Recipients there. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. In the menu on the left side of the page, click on Emails.

    3. Now, click on Add an Email

    How to Add More Recipients in the Form with Starter? Image 1 Screenshot 30

    4. Select Notification Email.

    5. Click on the Recipients tab.

    6. Now, just enter your email address into the Recipient Email field. That's it. You're done.

    How to Add More Recipients in the Form with Starter? Image 2 Screenshot 41

    Now, you'll get a Notification Email every time someone fills out your form.

    Reach out again if you need any help.

  • taggmorris
    Replied on July 3, 2024 at 11:30 AM
    Is that the only option besides groups of 10? There will be well in excess of 100 recipients. TaggSent from my iPhoneOn Jul 3, 2024, at 11:21 AM, Jotform <noreply@jotform.com> wrote:




    ...
  • Christopher JotForm Support
    Replied on July 3, 2024 at 11:34 AM

    Hi Tagg,

    You can create multiple Notification Email with 10 Recipient Email each as shown in the screenshot.

    How to Add More Recipients in the Form with Starter? Image 1 Screenshot 20

    Give it a try and let us know how it goes.

  • taggmorris
    Replied on July 3, 2024 at 12:01 PM
    I still don’t quite understand the terminology used for each plan. Does the form limit refer to the number of jotforms I can create each month? And monthly submissions does that refer to how many people can fill out the jotform each month?
    Is there a limit on how many recipients emails can receive the jotform each time someone completes my jotform? There will be in excess of 100 email addresses each completed jotform will be sent too. I also believe several hundred people if not more will want to submit a completed jotform. TaggSent from my iPhoneOn Jul 3, 2024, at 11:34 AM, Jotform <noreply@jotform.com> wrote:




    ...
  • Ericson_B JotForm Support
    Replied on July 3, 2024 at 12:21 PM

    Hi Tagg,

    We have a regulation that limits the number of emails sent out. This is to prevent spammers from using our service. For Starter accounts, you can send out 20 email notifications every hour. Paid accounts can send up to 100 notifications every hour, with a maximum of 1000 emails per day.

    As for your other question, I've moved that to a new thread. You can check that out here.

    Reach out again if you have any other questions.

 
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