Jotform Plugin crash in Wordpress

  • hsocpets
    Asked on July 3, 2024 at 8:13 AM

    I am no longer able to use the Jotform plug in on my website. Wordpress had a critical upgrade to do and now the Jotform plugin causes a crash/critical error. Wordpress support recommended I reach out to you and ask for the plugin to be made compatible with PHP 8.1

    Jotform Thread 16520981 Screenshot
  • Richie JotForm Support
    Replied on July 3, 2024 at 9:05 AM

    Hi hsocpets,

    Thanks for reaching out to Jotform Support. I checked your website but can't find an embedded form. Can you share the website link you have embedded the form? May I know also the plugin name you're using to embed Jotform?

    Jotform Plugin crash in Wordpress Image 1 Screenshot 20

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.


 
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