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mhaginAsked on July 3, 2024 at 7:53 AM
Hello JotForm Support,
Our form’s background image becomes blurry when linked to our website. How can we fix this?
Form Link: https://form.jotform.com/241801481950555
Website Link: https://ioj.ftg.temporary.site/1/mimc-racers-registration/
Thank you!
Best regards,
Mona
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Afzal JotForm SupportReplied on July 3, 2024 at 8:53 AM
Hi Mona,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results:
I have cleared your form caches as a precaution, please test it again after clearing your browser cache. Also test it on a different browser or a device to see if the issue persists and if the issue persists we'll do a more in-depth investigation and work on finding a solution.
Once we hear back from you, we'll be able to move forward with a solution.