Blocked IP Range: Can not view Jotform Pages

  • Chrisovalantis Cioutsoucis
    Asked on July 3, 2024 at 4:11 AM

    Hello,

    we problem still persists.

    Our customer choose the Login button on jotform.com nothing happens. No new pop up login window.

    We delete the cache and use the inkognito mode, without success.

    Regards

    Chrisovalantis Cioutsoucis


  • Lara JotForm Support
    Replied on July 3, 2024 at 4:58 AM

    Hello Chrisovalantis,

    Thanks for reaching out to Jotform support. I checked all the IP addresses you mentioned on this thread and can confirm that they are not on our ban list. To clarify, are your users trying to access our main website, jotform.com, or a specific form created on Jotform?

    Additionally, could you take a screenshot of what's happening and share it with our Support Forum? This will help us understand the issue better and assist you more effectively. This guide will show you how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

 
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