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chriselliottAsked on July 3, 2024 at 3:26 AM
I have recently updated the date on one of my forms from
Sun 28th Dec 2:30pm to Sat 28th Dec 2:30pm
The new date is not showing on the web form or the JF app. I believe your server currently has a caching issue that needs to be looked at. I am currently reassuring my clients that this issue will be attended to quickly.
Page URL: https://form.jotform.com/241545889600968 -
Ruan JotForm SupportReplied on July 3, 2024 at 4:59 AM
Hi Chris,
Thanks for using Jotform. I checked your form, but the changes seem to have been made on the form. Check out the screenshot below to see my results:
I've gone ahead and cleared your form caches. Can you give it another try to see if everything is working the way it should? If you're still having difficulties with this, Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.
After we hear back from you, we'll be able to move forward with a solution.