Cancel duplicate account

  • brettashcroft699
    Asked on July 3, 2024 at 2:33 AM

    I have a bronze account on my gmail account

    I also have an account under brett.ashcroft@saaseesystems.com

    The latter is the one that I need to use on an ongoing basis.

    If you can please end my gmail account version. I will then apply my credit card to the Saasee Systems account to move it to Bronze.

    Please confirm to one or both of these email addresses.

    Thanks

    Brett


  • Raymond JotForm Support
    Replied on July 3, 2024 at 3:13 AM

    Hi Brett,

    Thanks for reaching out to Jotform Support. The account you're currently on, which is associated with brett.ashcroft@saaseesystems.com" is under the Starter plan. Unfortunately, we don't have details of your account under the Bronze plan. If you'd like to cancel its subscription, or transfer it to another account, please log in to that account, and reach us through the Contact page with your request. If you indicate the target account with your request, that'll help us resolve your request quicker.

    Reach out again if you need any help.

 
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