Best plan to add multiple notification and autoresponder emails

  • Juanita_WardHarvey
    Asked on July 3, 2024 at 2:04 AM
    Whilst I have your attention - I need to add 2 more emails to the autoresponders and notifications ( for a total of 3 users to receive confirmation email when someone fills in a form) Which is the best plan for this?
  • Lorevie JotForm Support
    Replied on July 3, 2024 at 2:32 AM

    Hi Juanita,

    For any paid accounts, you can add multiple notification and autoresponder emails recipients. However, we recommend adding up to 10 recipients per template only.

    Let me show you how to send notification to multiple recipients:

    1. In the Form Builder, click on Settings on the orange navigation bar at the top of the page.
    2. Select Emails from the left side window, and click on the Pencil icon of the Notification Email.Best plan to add multiple notification and autoresponder emails Image 1 Screenshot 50
    3. From the Recipients tab, add your recipients under the Recipient Email.
    4. Click on the Save button once done.Best plan to add multiple notification and autoresponder emails Image 2 Screenshot 61

    For the Autoresponder Email, you can only have 1 email field per template, so you'll have to add multiple templates for this. Let's do this:

    1. In the Form Builder, click on the click on Settings on the orange navigation bar at the top of the page.
    2. Click on Add Email.Best plan to add multiple notification and autoresponder emails Image 3 Screenshot 72
    3. Select Autoresponder Email, and from the Recipients tab, select your other Recipient Email field.
    4. Click on the Save button. Best plan to add multiple notification and autoresponder emails Image 4 Screenshot 83

    If you're interested in upgrading your account, you may check out our Pricing page for a quick breakdown of the limits for each plan.

    Let us know if there's anything else we can help you with.

 
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