Account: How to add multiple users?

Hi,

I recently inherited the priviledge of being the admin for our Jotform account. My colleagues are giving me the impression that we have an account with multiple users, but from what I can see we only have the 1 (it.admin) that I updated the details for. When I try to go to the users section, it says it's locked behind an Enterprise plan. Are you able to help me figure this out?

Thanks,
Cody

Hi Cody,

Thanks for reaching out to Jotform Support. Our standard plans (Starter, Bronze, Silver, and Gold) are individual, single-user plans. So, only one login session can exist at a time. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise.

Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. 

Thanks for understanding. Let us know if you have any questions.