Unable to enter credit card details on the form using mobile device

Customers aren't able to put in their credit card number on the Make A Payment form on mobile.

Hi Jamie,

Thanks for reaching out to Jotform Support. I cloned your form and tested it on an iPhone device to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

I've cleared the form cache to see if that makes a difference. Can you try it again and see how it goes? If the same thing happens again, can you ask your customers to take a screenshot of what’s happening and then share it with us here? We’ve got a guide here that’ll show you how to do that.

Keep us updated and let us know if you need any more help.