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PeterMacCorquodaleAsked on July 2, 2024 at 2:15 PM
When I select 'Download fillable PDF', download the form, then open the form, its an old version of the form, not the current version.
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James Adalem JotForm SupportReplied on July 2, 2024 at 3:24 PM
Hi Peter,
Thanks for reaching out to Jotform Support. To clarify, are you referring to this form? Due to the different technology used on a web form from a PDF, it is not possible to create an exact copy of the web form as a PDF file.
Reach out again if you have any other questions.
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PeterReplied on July 2, 2024 at 3:53 PM
Yes. That form. I have done it before and it worked. I wonder why It’s so difficult to print my forms. It doesn’t seem like it should be that difficult.
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Wilson JotForm SupportReplied on July 2, 2024 at 4:29 PM
Hi Peter,
When you make some changes into your form, you should also update the PDF Layout. Updating the PDF in your form is easy. Let me show you how to set that up:
1. In Form Builder, go to the PDF Editor of your form by clicking on the downward icon and selecting PDF Editor.
2. Create a New PDF by clicking on the +New PDF, then select New PDF Document.
3. Now we will delete the previous PDF. Please click on the three dots icon beside the previous PDF and then click on Delete.
Give it a try and let us know how it goes.