Reporting a form that is collecting credit card details

  • nope_anonymous
    Asked on July 2, 2024 at 2:05 PM

    reporting form that is collecting credit card information against your TOS

    delta 12.10 - tlr or cartop (jotform.com)

    Jotform Thread 16494121 Screenshot
  • Joseph Christian JotForm Support
    Replied on July 2, 2024 at 2:57 PM

    Hi nope_anonymous,

    Thanks for reporting this to us and helping us to keep Jotform safe. We take your security and privacy very seriously.

    As per our Terms of Use, collecting credit card details is prohibited. However, upon reviewing the form, it was found that the form owner had integrated a PCI-compliant payment processor, Stripe, which is acceptable and does not violate our terms.

    Feel free to reach out again if you have any questions or if we can help you in any other way.

 
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