What is difference between monthly submissions and monthly signed documents usage limits?

  • beccamalliet
    Asked on July 2, 2024 at 1:34 PM

    Hello,

    I am wondering in the Bronze level of pricing what is the difference between Monthly Submissions and Monthly Signed documents?


  • Victorino_S JotForm Support
    Replied on July 2, 2024 at 1:41 PM

    Hi Becca,

    Thanks for reaching out to Jotform Support. The Monthly Signed Documents limit is the total number of signing processes completed, from all your Sign documents. On the other hand, the Monthly Submission limit is the total number of submission entries, from all your forms, your account can receive every month.

    When you hit these monthly limits, you can either wait for the counter to reset, which happens on the first day of each month or upgrade your account to increase your limits. Our plans and features are available here.

    Let us know if you need any more help.

 
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