Minha conta está suspensa

Minha conta está suspensa e não sei o motivo disso ter acontecido, poderia me ajudar?

Hi Mariana,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your account was suspended because you’ve got a form named Maratona Jovem that’s breaking our Terms of Use by collecting login credentials.

But, when I translated the label you have on this specific field, it doesn't look like you're collecting passwords for their Instagram, so I reinstated your account and whitelisted your IP address. You should be able to log in again now.

Let us know if you need any other help.

Hi Eliza, how are you?

Thank you very much for your support.

The intention is not to get people's passwords, just the Instagram user.

I was able to access the account, thank you.